Please make a copy of this template to use.

Some of the content on this page relates to the book: Make Products That Matter: A Practical Guide to Understanding Customer and User Needs by Dr Chloe Sharp

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How to use this template

This template has three sections:

1. An overview of what’s needed for customer interviews
2. To-do list to get the interviews completed
3. Keeping track of the interviews and schedule

Customer Interviews

To Do List

Tracking Interviews